Helpdesk

IT service and support is a critical function, which is essential to keep a business running smoothly. We provide easy to access and flexible support, with a strong emphasis on customer service. Our dedicated IT helpdesk, web and email support services respond quickly to support requests with the most effective service option available.

We specialise in remote support, which resolves most IT problems quickly and efficiently. We also provide service through our onsite technicians and workshop facilities located centrally in the Adelaide CBD. Our technicians provide expert diagnostic skills in network, hardware, software and virus related problems.

Critical systems, servers and networks are proactively monitored and serviced to ensure they run at optimal performance. Any potential problems can be identified and resolved before they escalate, reducing the risks of failures and downtime.

Remote Support

Remote Support resolves most IT problems quickly and efficiently. To allow Spectrum temporary remote access to your system, download TeamViewer and run the program to provide our support team with your Partner ID and Password.

Get in touch

Call us on (08) 8410 9667 or email us to find out more about our Helpdesk services.